To Muster Sleep

I can’t sleep. I can sense it. I don’t even need to lie down and try to sleep. I know the feeling all too well. My mind is racing, my body is restless and my thoughts are going a mile a minute. I should have known this was going to happen. I took a nap today. I napped because I was frustrated and depressed. Good thing my doctor accidentally increased my anti-depressant. I don’t even think I will bring it to his attention. I’m just going to take the increased dosage and hope it helps.

The frustration and depression came on today because I tried to get my phone repaired. My plan includes insurance, and I was researching it this week and it includes cracked screen repairs for $30. So, I brought my phone to the store location, which the insurance information instructed me to do. Of course, the woman working had no idea what I was referring to and had to call someone, I assume her manager. The woman on the phone said they don’t fix phones in the store, and that I would have to bring it to UBreakIFix, which is a local gadget repair shop.

The problem with me bringing it to UBreakIFix is that I am blacklisted from their store. Let me explain why. My desktop PC is currently broken, I’m writing this on a 2015 MacBook Air which is on its last legs as well. When I brought my desktop in, they sold me on the insurance policy. It’s $25/month and then a $100 deductible for any repairs up to $5,000. Sounds like a great deal right? Well, then they told me that my computer needs a new case so it would be $285. I agreed. They told me they would order the part and it would be fixed within a day or two of them receiving the case. So, I waited. I waited 2 weeks because it was the holiday.

When I called, they said they weren’t sure who I spoke to but it would require 50% down before they could order the case. So, I went in to pay what I thought was going to be 50% of $285. By the time I got there, they said the actual cost was going to be $499 and would require 50% down of that, which they calculated out to $280. By this point, I had realized a few things:

1. They don’t know how to do math.
2. This is the old bait & switch maneuver.

I asked to speak to a manager and asked him what the hell was going on. He tried to give me some industry jargon about how something is in the system as something and blah, blah, blah… I told him, “I don’t care. None of that means anything to me. I just want to know why you’re overcharging me and why no one knows what the hell is going on with my PC.” “Well, you’re going to have to pay the $280 or you can have your PC back.” I said, “I’ll take my PC back. This place is a joke!” “Okay, sir.” Then he proceeded to type a bunch of stuff into the computer and by that point, I was getting angry. He could have just given me my PC back and did his computer stuff after I had left. Now he was just purposefully wasting my time. So, I told him to go get my PC before I swung my arm across the counter and knocked all of the computers off their counter. He went and got my PC.

Obviously, I left them a wonderful review on Google Maps and won’t be going back there. It doesn’t end there. I needed to call Asurion to get a refund for the Home+ which is the insurance policy I had purchased the first day that I went into the store. Let me tell you, that was a fun ring-around as well. I called and told the agent that I wanted to cancel & refund the policy and I explained why, telling him everything I just explained to you. He told me that instead of canceling the policy, why not have my computer shipped to a different store where they would do the repairs as promised under the insurance for the $100 deductible. I agreed. He said I would receive a call within 30-40 minutes to confirm and give the information for the other store. I waited 2 hours. I knew where this was going so I called them back and laid in on the next guy with which I spoke.

“I don’t care what you have to say, I want to cancel & refund the policy.” “I’ve explained this all before, but I’ll explain it again!” “Just refund & cancel the damn policy!” He finally obliged. I received a confirmation email which I didn’t take too seriously, but today I received the refund for the policy. I’m glad it came through because for a while I had my doubts.

I hope now it’s obvious why I won’t be taking my phone to UBreakIFix to get repaired. Even if I wasn’t blacklisted, I wouldn’t give them my business. So, I’m going to wait a week with a cracked screen and go back to the cell phone store buy a new phone and cancel the insurance plan. It doesn’t make any sense to pay the premium each month if I can’t use the insurance to make a claim.

Anyway, I was so distraught by all of this, the fact that my phone wasn’t repaired and it brought up the emotional baggage from my PC that I came home and slept for the rest of the afternoon. That was the best option out of all of the options I could muster in my mind, trust me. I’m just so pissed at my life and my current situation right now. I’m trying to make all of the right decisions, and still, nothing works in my favor. I should be used to this by now but I’m not. You would think that if I make the “right choices,” the universe would give me a break. It doesn’t.

So, now I sit sleepless. Wondering what to do. I could work to earn some more money. It’s a boring job that would probably encourage sleep. I’m just so restless sitting from the prescriptions I’m on that it’s agonizing to sit and do the job that I’m currently doing. I can only do blogging because I’m able to get up and wander around between paragraphs. I’m able to get out all of my angst through typing. This job entails more reading than typing.

I guess I’ll just muster up the patience to do the work and get some sleep.